HomeSafe — Home Monitoring Safety Device

Feel safer at home with HomeSafe — a personal alarm system that connects you instantly to trained professionals, 24 hours a day, 7 days a week.

Reliable and Connected Personal Safety Solution for the Home

HomeSafe brings reliable personal emergency response systems to individuals who need enhanced safety, independence and peace of mind at home or in care environments.

With HomeSafe, help is always just the press of a button away, on either HomeSafe’s Base Station or connected Pendant.

HomeSafe is designed to provide immediate assistance by connecting users to our ASIAL Grade A1 Security Monitoring Centre based in WA. HomeSafe uses simple devices and is easily transferrable.

Monitoring starts from $1.00 a day, with no lock-in contract. See pricing, or speak to our Perth team on (08) 9422 1111.

Why Choose HomeSafe?

  • 24/7 Peace of Mind: Our ASIAL Grade A1 certified Monitoring Centre in WA is staffed by trained security professionals, ready to assist you around the clock.
  • Monitoring From $1.00 a Day: Round-the-clock professional monitoring for about the price of a daily newspaper, with no lock-in contract.
  • Rapid Response When You Need It: With a simple press of the HELP button on your Pendant or Base Station, an instant alert is sent to our Monitoring Centre.
  • Speak Directly to Our Professionals: Communicate directly with our trained security team through the Base Station’s in-built speakerphone and microphone.
  • Fall Detection (Optional): A fall-detection Pendant can automatically detect a fall and send an alert, even if you cannot press the button yourself. Available as an upgrade — see pricing.
  • Automatic Ambulance Dispatch (Optional): If pre-authorised, our team can dispatch an ambulance directly to your location for immediate assistance.
  • Completely Wireless & Connected: Works in homes without an Internet connection, ensuring reliable connection through advanced technology.
  • Easy Plug and Play Installation: Your HomeSafe system comes pre-configured, making setup quick and effortless – simply plug it in and you’re protected.
  • Long-Lasting Battery: The Pendant boasts an impressive battery life of up to 2 years, so there is nothing to charge each night.
  • Reliable Backup Power: The Base Station is powered by a standard 240v connection and includes a backup battery to ensure continuous operation during power failures.
  • Waterproof Pendant: Wear your Pendant with confidence in the shower or bath, ensuring you’re always protected, even in wet environments.
  • Monitored in Australia: Your safety is our priority. Our Monitoring Centre is based right here in Western Australia.

How does HomeSafe Work?

homesafe-pendant-press-300x300
homesafe-ambulance-2-300x300
  • null

    Press the Button to Trigger an Alarm

In the event you require assistance, press the button on your personal alarm system. A fall-detection Pendant is also available, which triggers an alarm automatically when a fall is detected.

  • Step 2
    Speak to Trained Operator in Monitoring Centre

Communicate directly with our trained security team through the Base Station’s in-built speakerphone and microphone and explain the situation.

  • Step 3
    Assistance Arranged

The operator will assess the situation and send whatever help is required – whether that be your designated contacts (family member, neighbour, or friend), or ambulance services.

HomeSafe Features: Designed for Your Safety and Convenience

  • 24/7 monitoring by trained security professionals in WA, from $1.00 a day
  • No lock-in contract
  • No internet connection required (uses 4G over private network)
  • Base Station is connected to 240v power, with backup battery for any power failures
  • Going on holidays or moving house, no problems — take HomeSafe with you
  • Pendant has up to 2 years battery life, with nothing to charge each night
  • Base Station and Pendant HELP button sends an instant alert to our Monitoring Centre
  • Speak to our security professionals through the Base Station
  • Optional fall-detection Pendant, which raises the alarm automatically
  • Automatic ambulance dispatch by Monitoring Centre if pre-authorised
  • Comes pre-configured with easy ‘plug and play’ installation
  • Waterproof Pendant, wearable in the shower
  • Locate device anywhere in your home

HomeSafe Pricing

Starts from $1.00 a day for 24/7 professional monitoring

That is the ongoing cost of HomeSafe — trained operators in our ASIAL Grade A1 Monitoring Centre in Western Australia, ready to answer at any hour of the day or night. There is no lock-in contract and you can cancel at any time.

Equipment, one-off cost Standard Pendant With Fall Detection
Base Station and one Pendant $453.54 $577.14
Base Station and two PendantsIf a second person in the home also needs a Pendant $548.28 $795.48

All prices include GST. Every Pendant comes with a belt clip and a necklace. If you would prefer not to buy the equipment outright, monthly rental is also available — just ask when you call.

ASIAL Grade A1 Monitoring Centre | ISO Certified | National Security Network member | Monitored in Western Australia | Backed by CTI Logistics (ASX: CLX)

Funding Options

Many of our clients pay little or nothing towards HomeSafe, because a personal alarm is recognised as assistive technology under several government and home care funding programs.

HomeSafe can be purchased through:

  • Support at Home — the program that replaced Home Care Packages on 1 November 2025. It includes the Assistive Technology and Home Modifications (AT-HM) Scheme, a separate pool of funding for equipment like HomeSafe that sits alongside your quarterly care budget — so you do not have to save up from your regular budget to pay for it.
  • Unspent Home Care Package funds — if you held a Home Care Package before Support at Home began, any unspent funds were carried across and kept in a separate budget. Your provider generally draws on those funds first for assistive technology purchases, so there may already be money set aside that covers HomeSafe. Ask your care coordinator.
  • Commonwealth Home Support Programme (CHSP) — CHSP continues to operate separately from Support at Home and is not scheduled to transition before 1 July 2027. Available to eligible participants through your CHSP provider.
  • Silver Chain clients — HomeSafe is available to Silver Chain clients in Western Australia. Talk to your Silver Chain coordinator.

Looking for an NDIS-funded personal alarm?

HomeSafe is not available under the NDIS. Our solosafe personal alarm can be funded through an NDIS plan as assistive technology, and it goes with you rather than staying at home.

Not sure what you are eligible for?

Call us on (08) 9422 1111 and we will talk you through the options. If you have not been assessed yet, start with My Aged Care on 1800 200 422 or at myagedcare.gov.au. Eligibility and available funds are determined by each program, not by SECURUS, and vary from person to person.

HomeSafe or solosafe? Which one suits

We make two personal alarms, and the right one depends on how much time is spent away from home.

HomeSafe solosafe
Where it works In and immediately around the home Anywhere with mobile coverage, Australia-wide
Monitoring cost From $1.00 a day From $30 a month
Charging None. Pendant battery lasts up to 2 years Charged daily, like a mobile phone
GPS location Not required — you are at home Yes, with geo-fencing
Internet needed No — 4G over a private network No — Telstra mobile network
NDIS funding Not available Yes, as assistive technology
Worn in the shower Yes, fully waterproof Water resistant

Choose HomeSafe if the person is mostly at home, or if remembering to charge a device every night would be difficult. Choose solosafe if they are out and about, you want GPS location, or you are using NDIS funding. See solosafe, or call (08) 9422 1111 and we will help you work out which fits.

What are the Benefits of HomeSafe?

Still thinking about a home safety device? Decide for yourself the benefits

  • True Peace of Mind: Rest easy knowing our dedicated, WA-based ASIAL Grade A1 certified team is ready to assist you 24/7
  • Affordable Protection: From $1.00 a day for round-the-clock monitoring, with no lock-in contract
  • Maintain Your Independence: Live life on your terms in the comfort of your own home, empowered by our reliable support
  • Stay Longer in Your Cherished Home: HomeSafe provides the security and support needed to remain in your own home for longer, offering an alternative to moving into care facilities
  • Nothing to Charge: The Pendant battery lasts up to 2 years, so there is no nightly routine to remember and no risk of a flat device
  • Reduce Worry for Your Family: Your loved ones can feel secure knowing you have a direct and reliable way to call for assistance
  • Feel Secure and Safe at Home: Our device provides a dedicated layer of security and protection, especially valuable for those living alone or managing challenging health conditions
  • Simple and Easy for Everyone to Use: Designed with user-friendliness in mind, it features easy activation, even for those with limited dexterity
  • Continuous Protection Day and Night: Help is always available with our 24/7 monitoring service

Frequently Asked Questions

When you press the HELP button on your Pendant or Base Station, an instant alert is sent to our Monitoring Centre. You can then speak directly with our trained security professionals through the base station's built-in speakerphone and microphone. If needed and pre-authorised, our team can also dispatch an ambulance directly to your location

HomeSafe is for anyone who needs enhanced safety and independence at home. This includes individuals living alone, seniors, those with medical conditions, or anyone who wants the security of knowing help is always just a button press away.

Yes, our ASIAL Grade A1 certified Monitoring Centre in Western Australia is staffed by trained security professionals 24 hours a day, 7 days a week, ready to assist you at any time.

Our company-owned ASIAL Grade A1 Security Monitoring Centre is based in Western Australia.

When you press the HELP button, an immediate alert is sent to our 24/7 Monitoring Centre in WA. Our trained security team will respond quickly to the alert we receive.

Yes, you can communicate directly with our trained security team through the Base Station’s in-built speakerphone and microphone.

Yes, the HomeSafe Pendant has advanced fall detection technology. It can automatically detect falls and send an alert to our Monitoring Centre, even if you are unable to press the button yourself.

Yes, if you have pre-authorised this option, our team at the monitoring centre can dispatch an ambulance directly to your location for immediate assistance when an alert is received.

In the event of emergency where you are unable to let ambulance services or close contacts into your home, we can provide an external wall mount key storage safe, so that assistance can be rendered quickly without the need for damaged entry to home.

The monitoring centre stores the code for your key storage on your account. This is passed onto emergency services only as required.

Yes, HomeSafe is completely wireless and connected. It does not require a traditional landline or an internet connection as it uses advanced 4G communication over a private network.

Your HomeSafe system comes pre-configured, making setup quick and effortless. It features an easy plug-and-play installation – simply plug it in, and you’re protected.

The HomeSafe Pendant has a long-lasting battery that can last up to 2 years, minimising the need for frequent changes.

No, the HomeSafe Pendant uses special batteries designed to last for 2 years that cannot be replaced. When your battery gets below 20% capacity our monitoring centre will contact you to organise a replacement pendant.

Yes, the Base Station is powered by a standard 240v connection and includes a reliable backup battery to ensure continuous operation even during power failures.

Yes, the Pendant is waterproof, so you can wear it with confidence in the shower or bath, ensuring you’re always protected, even in wet environments.

Yes, your safety is our priority. Unlike some other monitoring providers, our monitoring centre is based right here in Western Australia.

Both the Pendant and the Base Station have a dedicated HELP button that is easily accessible for you to press in case of an emergency to get immediate assistance.

The Pendant has a long-range connection to the Base Station, ensuring reliable communication throughout your home and front and backyard of your home.

The actual range will depend on the size and layout of your home and property.

HomeSafe is designed to work in a designated range connected to your home's Base Station. If you leave your home to go to the park, go to the shops etc and want to be protected you should consider our solosafe product.

Yes, HomeSafe is portable between living locations and can easily come with you if you move to a new house.

Yes, you can also take HomeSafe with you anywhere that has 4G/5G coverage.

There is one off cost for the device as well as a monthly cost for our 24/7 Monitoring Services. Please call us on (08) 9422 1111 or email admin@securus.com.au and we will explain your options.

No there is no lock-in contracts, so you can cancel the service any time without penalty or additional charges.

If you have lost your Pendant and it cant be located, we can organise a replacement Pendant to be sent to you. (charges will apply)

Contact us

Do you have more questions? Call us on (08) 9422 1111 or fill out the form below.

Name(Required)
I wish to be contacted by:
Please let us know how we can help you and we will get back to you very soon.